Shipping & Refund

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Overview

Our refund and returns policy lasts 30 days. If 30 days have passed since your purchase, we can’t offer you a full refund or exchange.

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

Shipping & Delivery

At Herbal Incense USA, we ensure fast and discreet shipping worldwide. Below are our shipping policies and options.

Shipping Options

• Domestic Shipping (USA): We ship via USPS, FedEx, and UPS. Delivery time varies between 2-5 business days.
• International Shipping: We offer worldwide shipping, but availability depends on local regulations.
• Discreet Packaging: All orders are vacuum-sealed, odor-proof, and shipped in plain packaging without branding.

Order Processing

• Same-Day Shipping: Orders placed before 12 PM PST are processed the same day.
• Tracking Information: Once shipped, you will receive tracking details via email.

Need help?

Contact us at store@k2fusionmart.com for questions related to refunds and returns.